About Metroplex East

The Metroplex East community, previously known as Region 3E, is comprised of the following 9 counties in and around Dallas: Collin, Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Navarro, and Rockwall.

The Single Source Continuum Contractor (SSCC) for this area is EMPOWER. Visit the EMPOWER website to learn about them.

Joint Operations Manual

The Stage I joint operation manual is projected to be completed by August 2023.


  • April 18, 2022: DFPS released Request for Application (RFA) for Community-Based Care in Region 3E.
  • February 23, 2023: DFPS awards a Community-Based Contract in Region 3E to EMPOWER, a division of Texas Family Initiative Inc. You may view the executed contract on the Legislative Budget Board (LBB) contract database website by searching for contract number HHS001183200003:
    Steps to view contract number HHS001183200003
    Contract Database Search icon
    1. Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
    2. In the Contract ID field, enter the contract number.
    3. In the Agency dropdown, select “530 - Family & Protective Services”.
    4. Scroll to the bottom of the screen and click on the “Submit Search” button.
    5. When the results appear, click on the “Display Expanded Data Set” button.
    6. Next, click on the "+" icon to view contract information.
    7. To view a document in the Attachments section, click on the magnifying glass icon magnifying glass icon  to the left of the document you wish to review.

    Note: The contract file name typically appears with the contract number followed by the word “Contract”.

  • March 1, 2023: Start-up Stage I
  • September 1, 2023: Projected Stage I, based on readiness 
  • September 1, 2023: Projected Start-up Stage II
  • March 1, 2024: Projected Stage II, based on readiness
    Visual of timeline


Stay informed by visiting the EMPOWER website.



Title Name / Email

Shirley Dwyer


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