Office of Internal Affairs Handbook

Handbook Revision, November 5, 2021

This revision of the Office of Internal Affairs Policy Handbook was published on November 5, 2021. Summaries of new or revised items are provided below.

Name of Division (PATS 13675)

This policy revision updates the name of the handbook and division and all references to them inside the handbook and elsewhere. The division, which was previously known as the Office of Consumer Relations, is now called the Office of Internal Affairs. There are no substantive edits to policy.