About Panhandle

The Panhandle area, previously known as Region 1, is comprised of 41 counties.

The Single Source Continuum Contractor (SSCC) for this area is Saint Francis Ministries. Visit the Saint Francis Ministries website to learn about them.

Joint Operations Manual

DFPS/Saint Francis Joint Operations Manual


  • August 2018: DFPS announces that Region 1 and Region 8B would be the next areas for Community-Based Care.
  • December 7, 2018: DFPS releases a request for application for Community-Based Care in Region 1, which covers 41 counties in the Texas Panhandle.
  • June 13, 2019: DFPS awards a Community-Based Care contract in Region 1 to Saint Francis Ministries. You may view the executed contract on the Legislative Budget Board (LBB) contract database website by searching for contract number HHS000298100001:
    Steps to view contract number HHS000298100001
    Contract Database Search icon
    1. Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
    2. In the Contract ID field, enter the contract number.
    3. In the Agency dropdown, select “530 - Family & Protective Services”.
    4. Scroll to the bottom of the screen and click on the “Submit Search” button.
    5. When the results appear, click on the “Display Expanded Data Set” button.
    6. Next, click on the "+" icon to view contract information.
    7. To view a document in the Attachments section, click on the magnifying glass icon magnifying glass icon  to the left of the document you wish to review.

    Note: The contract file name typically appears with the contract number followed by the word “Contract”. For this contract, the file “HHS000298100001_Contract_Amendment” contains the executed contract document.

  • January 6, 2020: Region 1 is live for Stage I Community Based Care.
    Visual of timeline


Stay informed by visiting the Saint Francis Ministries news page.


  • DFPS Community-Based Care administrator: Jennifer Avila, (806) 570-5971.
  • DFPS Contract Administration manager: Amy Forister, (806) 742-9443.

Contact Saint Francis Ministries

Title Name / Email
Vice President Cristian Garcia
Regional Vice President Rachel Williams-Ehue
Director of Operations Jack Noles
Director of Placement, Transportation, and Clinical Utilization Nicole Locker
Director of Community Engagement Erin Baxter
Director of Human Resources Jamie Flores
Director of Permanency and Reunification (North) Micah Smith
Director of Permanency and Reunification (North) Jessica Hoskins
Director of Permanency and Reunification (South) Esmeralda Kennedy
Director of Permanency and Reunification (South) Nicole Banire
Regional Attorney Kacee Harvey


Click here to view all CBC forms

Form Number Form Name
1516 Region 1 Adoption Checklist
1517 Region 1 Initial Coordination Meeting (ICM)
1518 Region 1 Removal