About Big Country and Texoma

The Big Country & Texoma area, previously known as Region 2, is comprised of 30 counties in northwest Texas around Abilene and Wichita Falls.

The Single Source Continuum Contractor (SSCC) for this area is 2INgage. Visit the 2INgage website to learn about them.

Joint Operations Manual

DFPS/2INgage Joint Operations Manual

Note: Some links in these documents will only work for DFPS and 2INgage staff with access to the DFPS intranet.


  • September 2017: DFPS announces that Region 2 would be among the next areas for Community-Based Care
  • October 18, 2017: DFPS releases request for application for Community-Based Care in Region 2
  • May 29, 2018: DFPS awards a Community-Based Care contract in Region 2 to 2INgage, a new partnership between Texas Family Initiative LLC and New Horizons Ranch and Center Inc. You may view the executed contract on the Legislative Budget Board (LBB) contract database website by searching for contract number HHS000166900001:
    Steps to view contract number HHS000166900001
    Contract Database Search icon
    1. Go to the Legislative Budget Board (LBB) contract database website and click on “Contract Database Search”.
    2. In the Contract ID field, enter the contract number.
    3. In the Agency dropdown, select “530 - Family & Protective Services”.
    4. Scroll to the bottom of the screen and click on the “Submit Search” button.
    5. When the results appear, click on the “Display Expanded Data Set” button.
    6. Next, click on the "+" icon to view contract information.
    7. To view a document in the Attachments section, click on the magnifying glass icon magnifying glass icon  to the left of the document you wish to review.

    Note: The contract file name typically appears with the contract number followed by the word “Contract”. For this contract, the file “HHS000166900001_contract_amendments” contains the executed contract document.

  • December 2018: Start-up Stage I and Stage I
  • December 2019: Start-up Stage II
  • June 1, 2020: Stage II
    Visual of timeline


Stay informed by visiting the 2INgage news page.


If you have trouble accessing information, contact DFPS staff at one of the numbers above. Include a link to this page with an explanation of the issue you encountered.

Contact 2INgage

Title Name / Email
Chief Operating Officer Shirley Dwyer
Senior Vice President Randy Neff
Vice President of Permanency Kimberly “Jack” Sledge
Vice President of Permanency Kaycee Robles
Vice President of Administrative Services Jennifer Sannan
Director of Care Management Melissa Wood
Director of Permanency Support Andrew Holland
Director of Permanency Support Cynthia Horton
Director of Permanency Support Stacy Lee
Director of Permanency - Wichita Jennifer Kelleher
Director of Permanency - Fisher, Haskell, Kent, Mitchell, Nolan, Throckmorton, Scurry, Stonewall Elizabeth Flores
Director of Permanency - Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Knox, Stephens, Wilbarger, Young Kimberly "Jack" Sledge
Director of Permanency - Brown and Commanche Jodie Boggess
Director of Permanency - Taylor Casandra Browne
Director of Permanency - Taylor Megan Sweet


Click here to view all CBC forms

Number Form Title
1510 Region 2 Removal Staffing Checklist
1511 Region 2 Adoption Checklist