This report is an overview of DFPS programs, services, and accomplishments, as well as comprehensive statistics on our services for fiscal year 2018 – September 1, 2017 through August 31, 2018.

Agency Overview

The Texas Department of Family and Protective Services (DFPS) works with communities to promote safe and healthy families and protect children and vulnerable adults from abuse, neglect, and exploitation. We do this through investigations, services and referrals, and prevention programs.

DFPS does this through its five major programs:

  • Statewide Intake
  • Adult Protective Services
  • Child Protective Investigations
  • Child Protective Services
  • Prevention and Early Intervention

The DFPS commissioner oversees more 12,000 employees in 316 local offices located in 11 regions and a state headquarters in Austin. You can learn more about the agency at the DFPS website.

DFPS experienced major changes in FY 2018 due to legislation passed by the 85th Texas Legislature and its internal efforts. These changes strengthened the agency’s ability to make quick decisions to ensure client safety, improve long-term outcomes for clients, and increase the agency’s capacity to train and retain high-quality caseworkers.