Handbook Revision, September 1, 2020

Methods of Initiation and Notification to Providers (PATS 12872)

This revision clarifies the difference between investigation initiation and making the first contact with alleged victims. Policy previously conflated these two requirements because they both need to be met within the first 24 or 72 hours of an investigation.

This revision also updates policy to allow for the release of investigation findings to providers of the operations where the investigations took place. Because of Child Care and Development Block Grant (CCDBG) requirements, this release of findings only applies to residential care operations.

See:

6243.1 IMPACT Options for Changing the Priority, Downgrading, or Closing an Intake Report

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6411 Defining What Constitutes an Initiation

6412 Methods of Initiation

6412.1 Initiating an Investigation Involving Abuse or Neglect Time Frames for Face-to-Face Contact with Alleged Victims

6412.11 Exceptions to Initiating by Contact Time Frames for Face-to-Face Contact with an Alleged Victim

6412.2 Initiating an Investigation Not Involving Abuse or Neglect

6412.3 Initiating an Investigation Assigned a Priority 5

6413 Documenting the Initiation and Face-to-Face Contact with Alleged Victims

6413.1 Documenting Time Frame-Required Contacts in CLASS

6413.2 Documenting Time Frame-Required Contacts in IMPACT

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6421 Observing and Interviewing Children

6421.1 Observing and Interviewing Alleged Victims (Abuse or Neglect Only)

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6630 Notifying Relevant Parties of the Results of an Investigation

6631 Notifying the Residential Care Operation of the Results of an Investigation

6631.1 Completing the Findings Letter or Compliance Evaluation Form Documenting the Notification to the Residential Care Operation

6631.2 Additional Notification for Abuse or Neglect Investigations

6631.2 6631.3 Release of Necessary Information [Note: duplicate, outdated version of this section was mistakenly left in online handbook until 9/4]

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7717 Notifying a Requestor About the Outcome of an Administrative Review

7717.1 Notifying an Operation of the Outcome of the Administrative Review

7717.2 7717.1 Notifying an Individual of the Outcome of the Administrative Review

7717.2 Notifying a Residential Care Operation When the Administrative Review Overturns or Changes the Investigation Finding

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7724 Documenting the Results of the Due Process Hearing

7724.1 Overturning or Changing a Finding of Abuse, or Neglect, or Exploitation

7724.11 Notifying the Residential Care Operation About an Overturned or Changed Finding of Abuse, Neglect, or Exploitation

7724.2 Upholding a Finding of Abuse, or Neglect, or Exploitation

7724.3 Notifying the Perpetrator About the Outcome of a Due Process Hearing When the Finding Is Sustained

7724.4 Documentation and Notification of Due Process Hearings for Perpetrators Who Are Minors

7724.41 Minor Does Not Request a Due Process Hearing

7724.42 When a Minor Turns Eighteen

7725 Sustaining a Perpetrator in IMPACT

7726 Documenting the Final Disposition for Abuse, or Neglect, or Exploitation Investigations in CLASS

7727 Emergency Release