Menu DFPS Policy Handbooks
- Revision Memos
- Most Recent Revisions
- Handbooks
- Child Protective Services
- CPS Community-Based Care
- Adult Protective Services
- Table of Contents
- 1000 Overview
- 2000 SWI & Case Assignment
- 3000 Scope & Eligibility
- 4000 HHSC or Other Settings
- 5000 Complex Cases
- 6000 Evidence
- 7000 Guardianship
- 8000 Investigations & Assessments
- 9000 Case Contacts
- 10000 Provide & Arrange Services
- 11000 Death of Client
- 12000 Legal Actions
- 13000 Case Closure
- 14000 Due Process & Release
- 15000 Confidentiality & Records
- Appendices
- Definitions
- Child Care Investigations
- Statewide Intake
- Background Checks
- Contracting Policies
- Community Engagement
- Office of Consumer Affairs
- Records Management Group
- Subpoena Policy
- Travel Claims and Services
- Asset Management
- Ethics Policy
- Title IV-E Handbooks
- Title IV-E Training
- Title IV-E County
- Helpful Links
- Statutes
- TAC Rules
- TAC Waivers for Foster Care Redesign
- DFPS Contracting Policies
- Email Updates
Attention
The handbooks search feature is temporarily unavailable. We are working to fix a technical issue. We apologize for the inconvenience.
Statewide Intake
Handbook Revision, December 2015
This revision of the Statewide Intake Policy and Procedures Handbook was published on December 1, 2015. Summaries of new or revised items are provided below.
Requests from Texas Law Enforcement (PATS 8487)
The items below are added or revised to clarify that the Austin Police Department is the only victim services provider to which SWI can release record-check information. This policy is based on a memorandum of understanding between SWI, CPS, and APD. See:
2183.2 Requests from Texas Law Enforcement
2183.21 Austin Police Department (APD) Victim Services
2183.22 2183.21Verifying the Requestor’s Identity
2183.23 2183.22Providing the Search Results
2183.23 Completing the I&R