Handbook Revision, September 1, 2023

This revision of the Statewide Intake Policy and Procedures Handbook was published on September 1, 2023. Summaries of new or revised items are provided below.

Anonymous Reports of Child Abuse or Neglect under the Jurisdiction of Child Protective Investigations (PATS 14022)

Statewide Intake (SWI) has updated its policy about anonymous reports. Specifically, SWI can no longer accept anonymous reports of child abuse or neglect when they are under the jurisdiction of Child Protective Investigations (CPI). This policy update is necessary to comply with House Bill 63, 88th Texas Legislature, Regular Session.

See:

1120 Anonymity

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1150 False Reporting

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2122 Anonymous Reporters

2122.1 Anonymous Reporter Includes Concerns about Child Abuse or Neglect under CPI’s Jurisdiction While Making a Report for Law Enforcement or Another Program

2122.2 Anonymous Reporter Reveals Enough Information to Locate an Existing CPI Case

2122.3 Anonymous Reports Received Via Fax, Mail, or Email

2122.4 E-Reports with Incomplete Reporter Information

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2135 Multiple Reporters

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2142 Report ID

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2311 General Information/Description Section

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3121.3 When Not to Send an I&R to Existing CPS Case

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3171 Non-FPS Criminal Matter Referred to Law

3171.1 When Not to Use the I&R Non-FPS Criminal Matter Referred to Law

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3173 Matter Referred On

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3180 Refused to Report

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3500 Special Program or Agency Jurisdictional Issues

3510 Reports for Other Agencies

3520 Reports Solely for an Out-of-State Protective Services Agency

3530 Reports for DFPS, CCR, or PI and Another State’s Protective Service Agency

3540 Reports for DFPS, CCR, or PI and Another Texas State Agency

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4113 Anonymous Reporters

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4711 Request for Home Visits or Courtesy Interviews from Out of State Caseworker

4712 Unaccompanied Alien Child (UAC)

4711 4713 Incidents, Victims, or Perpetrators Out of State

4711.1 4713.1 CPI Out-of-State Table

4711.2 4713.2 I&Rs for Out-of-State Situations

4711.3 4713.3 Child in an ICPC Placement Alleges Abuse or Neglect

4712 4714 Abuse or Neglect Both in Texas and Out of State

4712.1 4714.1 Texas CPI Intake and Additional Children at Risk in Another State

4713 4715 When Another Country Has Authority to Investigate

4714 4716 Child Resides in Mexico

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5213 Anonymous Reporters

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6213 Anonymous Reporters

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7213 Anonymous Reporters

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8213 Anonymous Reporters

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9213 Anonymous Reporters

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11530 Other Situations That Requireing Mandatory Consultations

Jurisdiction over Home and Community Support Services Agencies (PATS 14008)

This handbook revision updates policy about jurisdiction for reports involving a home and community support services agency (HCSSA) provider.

This policy revision is necessary to comply with House Bill 4696, 88th Texas Legislature, Regular Session.

See:

3172 Referred to HHSC

3172.1 Facilities and Services under the Jurisdiction of Health and Human Services (HHS)

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4760 Child Lives in an HCS Group Home or Receives Services in Another Setting

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5000 Adult Protective Services (APS)

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5223.2 Caretaker

5223.3 Paid Caretakers as Alleged Perpetrators

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5720 Determining Jurisdiction Based on Payment Source

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5736 Facility under the Jurisdiction of a Different Another Health and Human Services (HHS) Program Division

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5736.4 Abuse, Neglect, or Financial Exploitation by an Employee of the Facility

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6823 Unsuccessful IMPACT Search

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7100 Provider Investigations – Community

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7222 Alleged Perpetrator (AP)

7222.1 Alleged Perpetrator and Payment Source Adult Client

7222.2 Alleged Perpetrator and Child Client

* 7222.2 7222.3 Alleged Perpetrator Is On or Off the Clock

* 7222.3 7222.4 Limited or No Specific Identifying Information about the AP

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7710 Providers Not Investigated by PI Community

Note: The sections marked with an asterisk (*) above are renumbered but not revised.

Address Confidentiality Program (PATS 14000)

This policy revision adds “child abduction” to the types of maltreatment that make a victim eligible for the Address Confidentiality Program. This revision meets requirements in House Bill 1161, 88th Legislature, Regular Session.

See:

2664 OAG-ACP (Address Confidentiality Program)