On December 18, 2016, you must use the HHS Enterprise Portal to get access to ABCS. The HHS Enterprise Portal is here: https://hhsportal.hhs.state.tx.us/iam/portal/Home.
To register for an HHS Enterprise Portal account, you will need your organization's tax ID number or the organization name. Once you have been approved for an HHS Enterprise Portal account, you will receive an email containing your username and a temporary password.
You must log in to the HHS Enterprise Portal again to finalize account registration, then complete the additional steps to get access to ABCS. Once approved, you will receive an email letting you know you have access to ABCS.
You may reset your password by going to the HHS Enterprise Portal and clicking the Forgot Password link. Then follow the prompts to reset your password.
If you need help with this, you may contact the HHS Enterprise Portal Help Desk at (512) 438-4720.
Once a background check has been submitted, a record of the most recent background check will be viewable on the Active Background Check History Records tab on the ABCS Home page for the contract. You can view the status, as well as additional details about the individual's background check, by clicking on an individual’s name on either the Active or Inactive background check history records tabs.
If you need more information, please send an email to Ask Background Checks.
In most cases, if the person who initiated the background check is eligible to receive background check results, that person gets an email with the results. Otherwise background check notices will be sent to the main email address for the contract.
There are two ways to upload documents:
- By clicking the link in the Action Required result notification email; or
- By clicking the Upload button on background check history page for an individual in ABCS.
Refer to the ABCS user guide for complete instructions on uploading documents.
There is no expiration date for the temporary password provided by HHS to complete registration.
You will be timed out after 30 minutes of inactivity. There will be a pop-up window that displays with a countdown prior to timing out where you can select an option to continue your session.
To access the ABCS portal, the individual will need to ensure that his or her background check has been done in ABCS within the last 24 months for the specific contract to which the person wants access. A user’s access to the specific contract in ABCS will be suspended because his or her background check was inactivated. Once a new background check is submitted, the individual can be re-added to the contract from the drop-down user list, to be added to the contract user list in ABCS.
If an individual does not have a SSN, an alternate ID type and number needs to be entered in ABCS in the appropriate fields. Those ID Types include:
- Canadian SIN
- License Number
- Military ID
- Passport Number
- Permanent Residency Card Number
- State Photo ID Number
Last updated: September 10, 2019