Helpful information about doing business with the Texas Department of Family and Protective Services:
Who purchases client services for DFPS?
DFPS relies on the Procurement and Contracting Services (HHS-PCS) division on Health and Human Services (HHS) for the procurement of goods and services for our agency. While DFPS provides subject matter expertise for the goods and services it purchases, HHS-PCS provides the subject matter expertise for the procurement process.
What are Client Services?
DFPS, with assistance from HHS-PCS, buys goods and services from contracting entities when Child Protective Services (CPS), Adult Protective Services (APS), or Prevention and Early Intervention (PEI) identify the need for goods or services.
Examples of CPS services that DFPS contracts for include:
- Residential services
- Home study and report services
- Parent and caregiver training
- Evaluation and Treatment
- Preparation for Adult Living services
- Adoption and post-adoption services
- Community-Based Care
Examples of APS services that DFPS contracts for include:
- Personal Assistance Care
- Home Repair
- Assisted Living
- Heavy Cleaning
Examples of PEI services that DFPS contracts for include:
- Community-based child abuse and neglect prevention services
- Community-based juvenile delinquency prevention services
Specific DFPS employees handle client services duties such as planning the purchasing of contracted services, contract administration, contract management, contract monitoring and accountability.
DFPS divisions responsible for contracting include:
- Purchased Client Services
- Prevention and Early Intervention
- Information Resource Management
Other Funding Opportunities
The Texas Health and Human Services Commission (HHSC) also obtains services that may support DFPS programs. For more information, visit the HHSC Business and Contracting Opportunities home page.
Partnering with DFPS
DFPS partners with and supports other organizations that seek competitive grant opportunities when those grants are consistent with the mission and programs of DFPS. In these cases, DFPS may provide either a Letter of Support or a Letter of Commitment when requested. To learn more and request a letter, visit the Partnering with DFPS page.
Administrative Purchases
DFPS works with the HHS-PCS to buy goods and services from contracting entities and the Texas Procurement and Support Services Office to buy goods and services not directly related to clients. These include hotel rentals, training, office supplies, and janitorial services. Purchases of more than $25,000 are listed on the Texas Procurement and Support Services Office's Electronic State Business Daily.
Information Technology (IT) Procurement
If you're an Information Technology (IT) vendor that wants to do business with DFPS, register for the state's Centralized Master Bidders List (CMBL) on the Comptroller's website. Then, watch the Electronic State Business Daily (ESBD) and the Department of Information Resources (DIR) list of current contracting initiatives for business opportunities.
Note that all procured electronic information resources (products, platforms, and services) must meet the DFPS uniform accessibility requirements.
Cybersecurity for DFPS Contractors and Partners
Working with DFPS means your technology practices need to meet DFPS cybersecurity requirements in order to protect the confidentiality and integrity of our client information. Visit the Cybersecurity for DFPS Contractors and Partners page to learn about required training, data and system requirements, secure email and file sharing, and how to report a security incident.