An APS caseworker will investigate the report. When needed, the caseworker will work with the adult and caregiver, as applicable, to develop a protective service care plan, which may include counseling, legal services, home health care, transportation, housing, and or safety plans.

If someone is living alone and not willing to, or able to, care for themselves a caseworker will meet with him or her to develop a plan to be able to care for themselves and get support services.

A person must consent to protective services. If he or she is not competent to give consent, the caseworker may petition the courts an emergency order for protective services

APS provides protective services without regard to the client’s income or resources.