Anyone in Texas can file a report in good faith if they suspect an adult with disabilities or who is aged 65 or older is being abused, neglected, or financially exploited. This guide explains how to identify and report these situations.

Sometimes, it can be hard to identify abuse because the adult may not be able to tell you what happened or may be an unreliable witness. For example, your father has memory problems and you notice he has a bruise on his leg. He can't remember if a caregiver caused the injury or if he accidentally bumped into some furniture. What do you do?

The Texas Abuse Hotline is a toll-free, statewide reporting system that operates 24 hours a day, 7 days a week. DFPS's Statewide Intake (SWI) division operates this hotline and an online reporting website (

DFPS evaluates each report, investigates when needed, and provides resources to protect the unprotected.

If you need help or know someone who may, we are here to assist you. Please contact our Hotline so that we can ensure your safety and help you obtain any needed services.

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