smiling group of tweens on a playground

What We Do

The FAYS program addresses family conflict and everyday struggles while promoting strong families and youth resilience. Every FAYS provider offers one-on-one coaching or counseling with a trained professional and group-based learning for youth and parents. FAYS programs also operate a 24-hour hotline for families having urgent needs.

Who We Serve

Families with youth under 18 years old who are dealing with family conflict or every day struggles. In some areas of the state, FAYS only provides services to families with children 6-17 years of age.

Download the FAYS brochure:

Map of Providers and Communities

Map of Texas, showing providers across the state. For a text version of FAYS providers, check the PEI Provider Directory.

*Denotes Texas Kinship Navigator Program Grantees
For additional provider details, see the 2023 provider directory.

How We Measure Success

  • Children remain safe during services, within 1 year (96.0% in FY21) and 3 years (90.0% in FY21).
  • Percentage of youth not referred to juvenile probation (95.75% in FY21).
  • Increase in protective factors, such as family functioning and resiliency, social supports, and nurturing/attachment (99% of caregivers in FY21).

Program Data

  • Program Start Date: 1983
  • Target Number of Youth/Families Served Annually, FY23: 22,328
  • Average Number of Youth/ Families Served Per Month, FY21: 5,556
  • Counties Served: All Counties
  • Annual Budget for Community Contracts: $24,310,306
  • Total Number of Community Grantees: 28 Grantees, 7 Subgrantees
  • Average Grantee Budget: $868,222

FAYS Success Story

ACCESS (Cherokee County)

The Rogers family entered the FAYS program due to a recent increase in family conflict. The family, consisting of the grandfather, step grandmother, two teenage granddaughters and a 12- year-old grandson, have been together since Child Protective Services removed the children from their mother and placed them with their grandparents. The family conflict escalated after the grandfather passed away and the grandmother’s mental and physical health subsequently began to decline. To address the issues within the family, the grandmother participated in and completed Parenting Wisely, a parenting program offered through FAYS.

Through the skills learned through this program, the grandmother was able to support the oldest granddaughter when she found out she was pregnant - something she does not think she would have been able to do prior to being in the program. Program facilitators noted during a recent family visit that the family’s communication skills and empathy for one another had improved significantly after completing the program.