Office of Consumer Affairs Handbook

Handbook Revision, October 9, 2014

This revision of the Office of Consumer Affairs Internal Operating Procedures Guide was published on October 9, 2014. Summaries of new or revised items are provided below.

Government Auditing Standards (PATS 5972)

In addition to new policy and procedures regarding auditing standards, the Office of Consumer Affairs (OCA) Handbook has been revised and reorganized in its entirety, and has been moved to the public website for greater access to stakeholders.