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  • Section 2000: Intake, Investigation, and Assessment

    2000 Intake, Investigation, and Assessment

    2100 Processing Reports of Abuse or Neglect

    2110 Definitions of Abuse/Neglect and Authority

    2111 Definitions

    2112 Primary Statutory Definitions

    2113 Statutory Definitions of Child Abuse and Neglect

    2113.1 Definitions of Abuse

    2113.2 Definitions of Neglect

    2114 Statutory Definition of Person Responsible for Child's Care, Custody, or Welfare

    2115 Terms Used in Primary Statutory Definitions

    2116 Other Definitions

    2120 CPI Authority for Investigating Reports of Abuse or Neglect

    2121 Reports within CPI Authority to Investigate

    2121.1 DFPS Employee or Single Source Continuum Contractor (SSCC) Abuse or Neglect Investigations

    2121.2 Expedited Investigations

    2122 Reports Not Within CPS Authority to Investigate

    2123 Children Not Yet Born or Not Born Alive

    2130 The Roles of SWI and CPS During Intake

    2131 Legal Requirements for Reporting Abuse or Neglect

    2132 Reporting Requirements for DFPS Staff

    2132.1 Reporting Requirements for Licensed or Certified DFPS Staff

    2132.2 Reporting Requirements for All Staff When Incidents Involve Older Adults or Adults Who Have Disabilities

    2132.3 Reporting Requirements for All DFPS Staff When a Person Refuses to Report

    2132.4 Exception to the Requirement That CPS Staff Notify SWI About Additional Allegations

    2133 Special Issues Relating to Reporting Abuse or Neglect

    2134 Reporting Directly to SWI About Abuse or Neglect

    2135 Reports Made to Field Offices

    2136 When to Notify Law Enforcement About Reports of Abuse or Neglect

    2140 Screening an Intake for Investigation

    2141 Screening and Prioritizing Reports of Abuse or Neglect

    2142 The Allegations That CPS Accepts for Investigation and Assessment

    2142.1 Criteria for Initiating an Investigation

    2142.2 Applying Statutory Definitions of Abuse or Neglect to Determine if a Report Meets the Criteria for CPS Investigation

    2142.3 Incomplete or Questionable Reports of Abuse or Neglect

    2142.4 When Abuse or Neglect Occurs in a Foster or Adoptive Home

    2142.5 Reports of Abuse or Neglect That Relate to Child-Care Facilities

    2143 Assigning Priority to Reports of Abuse or Neglect

    2143.1 Assigning a Report as Priority 1 (P1)

    2143.11 Examples of Priority 1 (P1) Reports

    2143.12 When a Priority 1 (P1) Report Is Received After-Hours

    2143.2 Assigning a Report as Priority II (P2)

    2143.3 Assigning a Report as Priority None (PN)

    2144 The Role of SWI in Screening Reports of Abuse or Neglect

    2150 CPS Process of Screening Intakes for Investigations

    2151 The CPI Supervisor's Role in Reviewing Reports of Abuse or Neglect

    2151.1 Notification of a Report Involving a Child in DFPS Conservatorship

    2152 Contacting Collateral Sources About Reports of Abuse or Neglect

    2153 Formally Screening Reports of Abuse or Neglect (The Role of the Investigation Screener)

    2153.1 Criteria for Formally Screening Reports of Abuse or Neglect

    2153.2 CPS Staff Who Formally Screen Reports of Abuse or Neglect

    2153.3 Determining a Report's Eligibility for Screening

    2153.4 Reports That Clearly Meet Investigation Guidelines

    2153.5 Reports That Do Not Clearly Meet Investigation Guidelines

    2153.6 Recommending a Formally Screened Report for Investigation

    2153.7 Closing a Formally Screened Report (Not Recommending Investigation)

    2153.8 Time Frames for Completing the Formal Screening of a Report

    2153.9 Documenting the Formal Screening of a Report

    2154 Notifying the Reporter When a Report Is Closed

    2155 Changing the Priority of a Report – Abuse or Neglect

    2156 Closing Investigation Reports of Abuse or Neglect Using Priority None (PN) Closure Codes

    2156.1 Closing Reports Priority None (PN) That Involve Children in Care

    2156.2 Closing Reports Priority None (PN) That Involve a Child Fatality

    2156.3 Closing Reports Using Priority None (PN) Closure Codes

    2156.4 Required Tasks before Closing Report Using Priority None (PN)

    2156.5 Reports of Abuse or Neglect That Require Program Director Approval for Closure

    2156.6 Reports of Abuse or Neglect That Require Program Administrator Approval for Closure

    2157 Receiving a New Intake During an Open Investigation of Abuse or Neglect

    2157.1 Determining Whether Face-to-Face Contact Is Required

    2200 Basic Investigation Process

    2210 General Provisions

    2220 Documentation

    2221 Documentation and Same Day Contact Entry for Alleged Victims and Other Children

    2222 Case Activities Requiring 24 Hour Documentation

    2223 All Other Documentation

    2230 Investigation Tasks

    2231 When to Notify Children Advocacy Centers About Reports of Abuse or Neglect

    2232 Making a Referral to the Forensic Assessment Center Network

    2232.1 When and When Not to Make a Referral to FACN

    2232.2 Specialty Consultations

    2232.3 Documenting Results from FACN Consultations

    2232.4 Requesting an Extension While Awaiting FACN Response

    2232.5 Removing a Child Based on FACN Consult

    2240 Interviewing, Examining, Transporting, and Removing a Child

    2241 Constitutional Protections Under the Fourth Amendment

    2242 General Requirements for Consent

    2242.1 Capacity to Consent

    2242.11 Determining Whether a Child Has the Capacity to Consent

    2242.2 Authority to Consent

    2242.3 Voluntary Consent

    2242.4 Withdrawing Consent

    2242.5 Documenting Consent and Actions Taken Based on Exigent Circumstances

    2243 Entering the Home

    2243.1 Consent to Enter the Home

    2243.11 Who Has the Authority to Give Consent to Enter the Home

    2243.12 Consent Provided by an Adult Resident of the Home

    2243.2 Exigent Circumstances

    2243.3 Court Order

    2244 Interviews With Children

    2244.1 Time Frames for Interviewing Children

    2244.2 Interviewing Other Children in the Home

    2244.3 Consent to Interview a Child

    2244.31 Consent to Interview a Child at Home

    2244.32 Consent to Interview a Child at School

    2244.4 Conducting the Interview

    2244.41 Assessing Communication Needs when Interviewing a Child

    2244.5 Notifying a Parent that a Child Has Been Interviewed

    2244.6 Interviews with Children at Specialized Facilities

    2244.7 Accepting Child Interviews Conducted by Others

    2244.8 Interviews with a Child Who Is Alleged to Be a Victim and a Perpetrator

    2245 Visual Examinations

    2245.1 Consent for Visual Examination of a Child at Home or in the Presence of a Parent or Other Person Responsible

    2245.2 Consent for Visual Examination of a Child at School

    2245.21 Visual Examination of a Child at a School Under TEA Jurisdiction

    2245.22 Visual Examinations of a Child at a School Not Under TEA Jurisdiction

    2245.3 Conducting a Visual Examination

    2245.4 Audio and Visual Documentation of a Child's Interview and Injuries to the Child

    2245.5 Examinations by External Entities

    2245.51 Sexual Abuse Examinations

    2245.52 Medical, Psychological, and Psychiatric Assessments

    2246 Transporting a Child

    2246.1 Authority to Transport a Child From School

    2246.11 Parental Consent

    2246.12 Court Order

    2246.13 Reasonable Belief

    2246.2 Transporting a Child in Other Circumstances

    2246.3 Notifying the Parents Before Transporting a Child

    2247 Removing a Child from the Child’s Home

    2248 Interviews and Contact with Parents, Alleged Perpetrators, Other Adults, and Principals

    2248.1 Interviewing Parents and Alleged Perpetrators

    2248.11 Assessing Communication Needs when Interviewing an Adult

    2248.2 Notice of Right to Record an Alleged Perpetrator’s Interview

    2248.3 Recording Interviews of an Adult

    2248.4 Obtaining Demographic Information from Principals

    2248.5 Required Documents to Provide to Parents

    2248.6 Complaints or Requests for Clarification from Alleged Perpetrators or Principal Adults

    2248.7 Determining Alleged Perpetrator’s Military Status

    2250 Home Visits

    2251 Safe Sleep

    2260 Adding Additional Information to an Open Investigation

    2270 Assessing Safety and Risk

    2271 Safety Assessments

    2271.1 Completing an Initial Safety Assessment

    2271.2 Completing a Safety Reassessment

    2271.3 Completing a Closure Safety Assessment

    2272 Risk Assessment

    2273 Supervisor Review of Case Actions and Safety Decisions

    2274 Assessment of Ongoing Child Safety

    2275 Ongoing Contacts

    2276 Referral to Services

    2280 Disposition

    2281 Reaching Dispositions for the Allegations

    2281.1 Administrative Closure

    2281.2 Reason to Believe

    2281.3 Ruled Out

    2281.4 Unable to Complete

    2281.5 Unable to Determine

    2282 Referral to Early Childhood Intervention (ECI)

    2290 Submitting Investigations

    2291 Submitting an Investigation for Closure

    2291.1 Abbreviated Ruled Out

    2291.2 Unable to Complete, Family Moved/Cannot Locate

    2291.3 All Other Recommended Actions

    2291.4 Need for Ongoing Services

    2291.5 Extension Request

    2292 Action on a Submitted Investigation

    2292.1 Roles of the Child Safety Specialist, Supervisor, and Program Director

    2292.2 Child Safety Specialist Approval Required on Child Fatalities

    2292.3 Requesting Legal Orders

    2293 Notifying Clients of Investigation Findings

    2293.1 Exceptions to Notifying Clients of Investigation Findings

    2294 Investigation Recommended Actions at Closure

    2300 Special Circumstances for Investigations

    2310 Criteria for Administrative Closure of an Investigation

    2311 ADMIN – Anonymous Report

    2312 ADMIN – Refute the Allegations

    2313 ADMIN – Lacks Authority

    2314 ADMIN – Already Investigated

    2315 ADMIN – Investigation Is Longer Than 60 Days

    2320 School Investigations

    2321 Criteria for a School Investigation

    2322 Actions Required before Starting a School Investigation

    2323 Required Actions during a School Investigation

    2324 Schools Not Under the Jurisdiction of the Texas Education Agency (TEA)

    2325 Danger to a Child during a School Investigation

    2326 Completion and Closure of a School Investigation

    2327 Release of the School Investigation Report

    2330 Child Fatality

    2331 When a Child Dies

    2332 Sending Notifications When a Child Dies

    2333 Releasing Information About an Investigation Into the Death of a Child

    2340 Situations Requiring Confidentiality

    2341 Abortion

    2341.1 Referral to Prosecution of Suspected Physical or Sexual Abuse

    2342 OAG Address Confidentiality

    2350 Abandoned or Missing Child

    2351 Baby Moses

    2352 When a Child is Abandoned at a DADS Facility

    2353 Taking Possession of a Missing Child

    2354 Providing Assistance to TJJD about Non-CPS Youth

    2360 Medical Vulnerability

    2361 Child Under the Age of 11 With a Sexually Transmitted Disease (STD)

    2362 Religion

    2363 Dispositions Involving Drug or Alcohol Pre-Natal Exposure

    2364 Dispositions Involving Emotional Abuse

    2370 Other Jurisdictions

    2371 Military Bases

    2372 Out-of-State Abuse or Neglect Incidents

    2372.1 Handling Requests for Taking Legal Custody of Children Who Are Out of State

    2380 Child Trafficking (Sex and Labor Trafficking) Investigations

    2381 Informing Special Investigations of Child Sex or Labor Trafficking

    2382 Informing Law Enforcement of Child Sex or Labor Trafficking

    2383 Confirmed and Suspected Victims of Child Sex or Labor Trafficking

    2390 Families Who Are Unable to Obtain Mental Health Services for Children with Severe Emotional Disturbance

    2391 Assessing the Basis for the Parent’s Refusal to Allow the Child to Remain in or Return to the Child’s Home

    2392 Referring the Child for a Residential Treatment Center Bed Funded by DSHS

    2392.1 Referral Criteria

    2392.2 Providing Crisis Services During the Referral Process

    2392.3 Responding to the Referral Process Outcome

    2393 If DFPS Removal Appears Necessary

    2393.1 Discussing the Option of Joint Temporary Managing Conservatorship

    2393.2 Documenting Removal

    2400 Referring a Case from Investigations to Voluntary or Court Ordered Family-Based Safety Services (FBSS)

    2410 Process for Concurrent Stages – Referring a Case to Family-Based Safety Services (FBSS)

    2600 Alternative Response

    2610 Eligibility for Alternative Response

    2611 Intakes or Cases Ineligible for Alternative Response (AR)

    2611.1 Intakes Ineligible for Alternative Response

    2611.2 Criteria for Routing a Case to Traditional Investigation

    2612 New Intakes on an Open Alternative Response Case

    2612.1 If the New Intake Meets Alternative Response Criteria

    2612.2 If the New Intake Does Not Meet Alternative Response Criteria

    2612.3 Completing Case Merges

    2612.4 Determining Whether Family Contact Needs to be Made on a New Intake

    2620 Contacts

    2621 Documentation and Contact Entry

    2621.1 Same Day Contact Entry with Children

    2621.2 Case Activities Requiring 24 Hour Documentation

    2621.3 All Other Documentation

    2622 AR Initial Contacts

    2622.1 First Contact

    2622.2 First Face-to-Face Contact

    2622.3 Meaningful Contact

    2622.4 Notifying and Making Face-to-Face Contact with an Involved Parent

    2622.5 Family Member Not Present

    2622.6 Family Refuses to Participate

    2622.7 Unable to Make Contact

    2622.8 Unable to Locate

    2622.9 Determining Military Status

    2623 Initial Contact Tasks

    2623.1 Initial Tasks

    2623.2 Contact with Collaterals

    2624 Ensuring Child Safety

    2624.1 Completing the Safety Reassessment

    2624.2 Supervisor's 15 Day Review of AR Case Actions and Safety Decisions

    2624.3 Completing the Risk Assessment

    2625 Ongoing Contacts

    2626 Alternative Response Family Plan

    2626.1 Completing the Plan

    2626.2 Documenting the Plan in IMPACT

    2626.3 Addressing Dangers to a Child

    2630 Stage Progressing an AR Case to Traditional Investigation

    2631 When an AR Case Must be Progressed to Traditional Investigation

    2632 When an AR Case May be Progressed to Traditional Investigation

    2633 Approval for Transferring a Case to Traditional Investigations

    2634 Stage Progression Time Frames

    2635 Referring a Case to Family-Based Safety Services (FBSS)

    2636 Legal Orders to Participate in Services

    2637 Parent or Caregiver Request for Reassignment

    2640 Extension

    2641 Criteria for Extension

    2642 When Not to Allow Extension

    2643 Extension Approval Time Frame

    2644 Closure Time Frames for Cases with Extension

    2650 Case Closure

    2651 Closure Time Frames

    2652 Alternative Response Case Closure Notifications

    2652.1 Exceptions to Providing Case Closure Notifications

    2653 Required Actions

    2654 Resulting Actions

    2655 Submitting an Alternative Response Case for Administrative Closure

    2655.1 Close – ADMIN – Anonymous Report

    2655.2 Close – ADMIN – Refuting the Allegations

    2655.3 Close – ADMIN – Lacks Authority

    2655.4 Close – ADMIN – Already Investigated

    2700 Emergency Assistance (EA) Eligibility

    2710 Determining the Family’s Total Annual Income

    2711 People for Whom to Collect Income Information

    2712 Types of Income Information to Collect

    2713 Verification of Income

    2714 Documentation

    2720 Responding to the Eligibility Statements

    2721 Risk Level

    2722 Child’s Living Situation

    2723 Cause of the Risk

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