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Handbook Revision, February 10, 2023
This revision of the Office of Consumer Affairs Policy Handbook was published on February 10, 2023. Summaries of new or revised items are provided below.
Name of Division (PATS 13947)
This policy revision updates the name of the handbook and division and all references to them inside the handbook and elsewhere. The division, which was previously known as the Office of Internal Affairs, is now called the Office of Consumer Affairs. There are no substantive edits to policy.