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8500 Support Services

CPS November 2006

Note: DFPS enters into Support Services contracts to improve the effectiveness of direct client services and to support organizations that provide indirect assistance to CPS clients (examples: foster parent associations, volunteer groups, and so on).

8510 Client Support Services

8511 Foster Parent Intermittent Alternate Care (IAC) Services

CPS November 2006

For information, see 7930 Intermittent Alternate Care (IAC) and DFPS Verified Foster Homes.

8512 Funeral and Burial Services for Children in DFPS Conservatorship

CPS March 2012

See 6492 Making Funeral Arrangements for caseworker responsibilities when a child in DFPS conservatorship dies.

8512.1 DFPS Funding for Services

CPS March 2012

If a child’s birth parents or other community resources are unable to fully fund the costs of a child’s funeral, the caseworker may authorize up to $4,500 per child for reasonable and necessary funeral expenses after he or she notifies the regional client services contract unit to begin the negotiation process with the selected funeral home. The notification is made in writing and includes the following information:

  •  The deceased child’s:

  •  full name;

  •  date of birth

  •  date of death;

  •  Social Security number; and

  •  IMPACT ID number

  •  The name of the funeral home and their contact information

The caseworker does not complete a Form 2054 Service Authorization.

Expenditures in excess of $4,500 require the approval of the CPS Associate Commissioner. This request for approval must include the following information:

  •  Deceased child’s name

  •  Date of birth

  •  Date of death

  •  Circumstances involved

  •  Justification and planned expenses for the additional funds

8512.2 Purchasing and Payment of Services

CPS March 2012

The contract manager follows procedures for small purchases. The allowable expenses for funeral services are limited to:

  •  transportation of the body;

  •  embalming;

  •  a coffin;

  •  burial or cremation;

  •  grave plot;

  •  headstone or memorial marker; and

  •  other reasonable and necessary burial expenses.

Burial funds may not be used for:

  •  floral arrangements; or

  •  limousine transportation for the family or other individuals.

The caseworker uses as much of the DFPS burial funding as is needed to cover the allowable expenses after applying contributions provided by the parents and community partners. Contributions from parents and community partners may be used for floral arrangements, police escort, limousine transportation, or catering depending on their preferences.

The payment process is initiated by requesting that the selected funeral home submit the invoice for services to the contract manager. The bill must contain:

  •  the child’s name; and

  •  the name, physical address, and vendor identification number (VIN) of the funeral home.

The payment process also requires a completed Form 4116 with the following statements in the Comments section of Form 4116:

  •  Funeral expenses for the CPS child (name)

  •  Date of birth (mm/dd/yy)

  •  IMPACT ID (#xxxxxxxxxxx)

The contract manager sends the bill to the CPS budget analyst in state office. Processing and payment may take several weeks.

8513 Medical, Dental, or Sexual Abuse Examinations

CPS November 2006

A child is eligible for examinations when there is an open CPS investigation and abuse of the child is suspected.

To schedule a child for a medical or sexual abuse examination, the worker contacts a doctor verbally or in writing.

Note: A Form 2054 Service Authorization is not required.

8513.1 Funding Examinations

CPS November 2006

Before authorizing payment of an examination, the worker should see whether other resources are available.

Medicaid may pay for medical examinations when the child is eligible, or when the child is eligible for Early and Periodic Screening, Diagnosis, and Treatment (EPSDT).

When no other resources exist to pay for a child's medical examinations during an investigation of abuse or neglect, CPS may pay directly as long as:

  •  A licensed physician or dentist performs the examination,

  •  The maximum allowable cost for the examination and medically necessary diagnostic services is $150 per child per incident.

When no other resources exist to pay for psychiatric and psychological examinations during an investigation, CPS may pay directly.

Although CPS is not required to contract with physicians or dentists for purchased medical examinations, workers must negotiate with the physician or dentist to ensure that the:

  •  Cost is reasonable;

  •  Physician or dentist will be available to perform the medical or sexual abuse examinations;

  •  Physician or dentist will provide a written statement of his observations about the child's condition; and

  •  Physician or dentist will testify in court, if necessary.

8514 Diagnostic Consultation — Case Specific

CPS November 2006

A worker may authorize diagnostic consultation to obtain advice, recommendations, and opinions about an open CPS case from professionals outside of DFPS.

Diagnostic consultation may be purchased separately, or as a part of another direct service, such as Evaluation and Treatment, or Homemaker services.

Note: Diagnostic consultation is not to be used to purchase staff training. See:

8522 Programmatic Consultation

8514.1 Determining Eligibility for Consultation

CPS November 2006

Any child or family member in an open CPS case is eligible for diagnostic consultation.

Legal risk and prospective adoptive family members may also be eligible if needed to support, maintain, or determine an appropriate placement for a child for whom DFPS is the managing conservator.

8514.2 Identifying Available Consultation Services

CPS November 2006

The diagnostic consultation services available by contract may include any or all of the following:

  •  Consulting with individual staff;

  •  Consulting with other professionals;

  •  Participating in one or more case-planning meetings or staffings with others involved in a case;

  •  Preparing for case staffings;

  •  Preparing and providing documentation pertinent to a particular case, as specified by CPS workers;

  •  Interviewing clients to gather information;

  •  Completing diagnostic instruments; and

  •  Consulting with foster parents and other caregivers to help them manage a child's behavior.

8514.3 Referring Clients for Consultation

CPS November 2006

For complete instructions on referring clients for consultation, see:

8162 Support Services — Authorizing, Extending, or Terminating

When referring a client for a staffing, the comments provided on Form 2054, Service Authorization, should indicate the type of staffing for which the contractor's expertise is required; for example, PPT, removal staffing, and so on.

8514.4 Using IMPACT

CPS November 2006

To authorize a consultation, workers must enter the following details into the IMPACT case management system:

Diagnostic Consultation








Diagnostic Consultation

Unit of Service


Service Code


8514.41 When IMPACT is Unavailable

CPS November 2006

If the IMPACT system is not functioning or the worker is otherwise unable to access it, the worker may authorize diagnostic consultation by submitting a paper copy of Form 2054, Service Authorization.

For complete instructions, see:

8164 Manual Authorization — Submitting a Paper Form

8514.5 Adding, Extending, Reauthorizing, or Terminating Consultation

CPS November 2006

To authorize additional units of consultation  or extend or reauthorize it, see:

8162 Support Services — Authorizing, Extending, or Terminating

If the diagnostic consultation is being terminated before the end date on Form 2054, Service Authorization, see:

8162 Support Services — Authorizing, Extending, or Terminating

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