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8231.2 Emergency Homemaker Services

CPS November 2006

A worker may authorize a substitute homemaker during an emergency that would otherwise require removal of a child from his or her own home, a relative's home, a foster home, or an adoptive placement.

8231.21 Determining Eligibility

CPS November 2006

Clients are eligible for this service when children are:

  •  in the home;

  •  placed with a relative, or;

  •  in a foster or pre-consummated adoptive home.

Note: The home where the services are to be provided must consent to the services unless a court order is obtained before the service is authorized or the caregiver is absent or incapacitated.

8231.22 Identifying Available Services

CPS November 2006

A contract with an emergency homemaker must include:

  •  emergency in-home child care;

  •  household maintenance to meet the needs of a child; for example, cooking and cleaning;

  •  on call services, made available 24 hours a day, seven days a week;

  •  participating in staffings for case planning; and

  •  appearing in court to provide testimony when needed.

Note: Emergency homemaker services do not include medical or nursing care.

8231.23 Referring Clients

CPS November 2006

For complete referral instructions, see:

8161.1 Active Cases — Authorizing, Extending, or Terminating Direct Services

8231.24 Using IMPACT

CPS November 2006

To authorize services, workers must enter the following details into the IMPACT case management system:

Emergency Homemaker Services








Emergency Homemaker Services

Unit of Service


Service Code


When IMPACT is Unavailable

If the IMPACT case management system is not functioning or the worker is otherwise unable to access it, the worker may authorize emergency homemaker services by submitting a paper copy of Form 2054, Service Authorization.

For complete instructions see:

8164 Manual Authorization — Submitting a Paper Form

8231.25 Handling Additional Duties

CPS November 2006

The worker should maintain contact with the homemaker to share case information that may affect the homemaker's work with the family.

To authorize additional units of service, or extend or reauthorize the service, the worker must follow the procedures in:

8161.1 Active Cases — Authorizing, Extending, or Terminating Direct Services

8231.26 Terminating Services

CPS November 2006

If the emergency homemaker service is being terminated before the end date on Form 2054, Service Authorization, see:

8161.1 Active Cases — Authorizing, Extending, or Terminating Direct Services

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